FAQ
All answers at pejok in one place
Betting, deposits, withdrawals, and support — everything you want to know about using pejok, all on one page in plain English.
Whether you're new to pejok or an experienced player, questions come up from time to time. How to place a bet, which method to use for sending money, how long withdrawals take, or how to contact support — this page organizes the most frequently asked questions into four categories. If you don't find the answer to a question here, our 24/7 live chat and email support are always available.
BPL & International Matches
Log in to pejok, go to the Cricket section, and select any BPL match. Choose your preferred market — such as Match Winner, Toss Result, or Top Run Scorer — then enter your stake and confirm the bet slip. Your bet will be active in just a few simple steps. The minimum bet amount is shown on the platform.
Decimal odds are the simplest format. Say the odds are 2.50 — if you bet 100 taka and win, you get back 250 taka (including your original stake). That means a profit of 150 taka. The higher the odds, the lower the chance of winning, but the bigger the reward. Odds of 1.50 mean a more certain outcome; odds of 4.00 mean less certain but a chance at a bigger win.
The most popular cricket markets at pejok are: Match Winner (which team will win), Top Batter (who will score the most runs), Over/Under Runs (whether total runs in a given over will be more or less), First Wicket (how the first wicket will fall), and Innings Run Line. These markets are especially active in T20 format.
Yes, pejok offers in-play or live betting. Even after a match starts, the odds change in real time and you can place bets based on how the game is unfolding. For example, in a match like Bangladesh vs India, many markets become newly active after the first wicket falls. Quick decision-making is important in live betting because the odds shift fast.
If a match is completely abandoned or declared 'No Result', your full stake is generally returned — this is called a void bet. However, if the result is determined by the DLS method, the bet is settled based on that result. The specific rules for each event are detailed in pejok's terms and conditions.
Yes, alongside BPL, pejok also offers betting markets for ICC tournaments (T20 World Cup, Champions Trophy) and major international tournaments including IPL. The list of available matches can be seen on the platform, and markets are open for active events. International matches generally offer even more markets.
How to Deposit Money
pejok supports the most widely used payment methods in Bangladesh. You can deposit via bKash, Nagad, Rocket, Upay and bank transfer (such as Dutch-Bangla Bank, BRAC Bank). These methods are fast, secure, and usable from anywhere in Bangladesh.
The minimum deposit amount at pejok across all methods is just ৳100. Whether you use bKash, Nagad, Rocket, Upay, or bank transfer, you can deposit from 100 taka. This gives new players a chance to start with low risk.
In most cases, the balance updates within a few minutes. If there is a delay, first confirm in your payment provider's app that the transaction was completed and save the transaction ID or a screenshot. Then contact pejok via live chat or at [email protected] — providing the transaction details will help get it resolved quickly.
pejok does not deduct any deposit fee of its own. However, bKash, Nagad, or Rocket may have their own transaction charges — those apply under the respective mobile banking service's policy, not pejok's. For bank transfers, your bank may also charge its own service fee.
Log in to pejok, go to the Deposit section, and select Nagad. Send money from your Nagad app to the payment number displayed. Enter the amount and reference number correctly — sending money with the wrong reference may delay verification. Once confirmed, your balance will be credited within a few minutes.
How to Withdraw Money
At pejok, the withdrawal process is generally completed within 1 hour. After your request is verified, the money is sent to your chosen method (bKash, Nagad, Rocket, Upay, or bank). In some cases the verification process may take a little longer — if so, contact support.
Pending means the request is in the verification stage. Common reasons include: incomplete account verification, wagering requirements on a bonus not yet met, or a mismatch in payment method details. Check whether your profile is complete and if needed, contact [email protected] or live chat — you'll get a quick resolution.
The minimum withdrawal amount at pejok is ৳800. Requests below this amount will not be accepted. So make sure your balance is at least 800 taka before requesting a withdrawal. For information on the maximum withdrawal limit, check the platform details or ask support.
Yes, pejok's withdrawal service is active 7 days a week, 24 hours a day. Whether it's the middle of the night or a Friday, you can submit a request at any time and it is generally processed within 1 hour. Mobile banking methods (bKash, Nagad, etc.) typically work quickly at night as well.
To withdraw bonus money, you must first meet the wagering requirements. pejok's welcome bonus has a 20x wagering requirement — but this is calculated only on the bonus amount, not combined with the deposit. For example: if you receive a ৳1,000 bonus, you need to place ৳20,000 in bets before winnings from the bonus can be withdrawn.
Support Questions
pejok has two support channels. First, you can use live chat from any page on the site — this is the fastest way to get a resolution. Second, for detailed issues, email: [email protected]. Both channels offer assistance in Bengali and English.
Before contacting support, have the following information on hand: your registered username or email, when the issue occurred (date and approximate time), the relevant transaction ID (for deposits or withdrawals), and a brief description of the problem. Providing this information allows the support team to resolve things much faster.
pejok's support team provides assistance in both Bengali and English. Keeping Bangladeshi players' convenience in mind, if you write or chat in Bengali you will receive a direct reply in Bengali. Language will not be a barrier.
Yes, pejok's support is active 24 hours a day, 7 days a week. Night or early morning — you can reach out via live chat or email at any time. There are no closed hours, so you can get help immediately for any urgent issue.
If you have any issue with your account, email [email protected] immediately or contact us via live chat without logging in to the site. In your email, include your username, registered email address, and a description of the problem. The support team will review it promptly and take the necessary steps.
Absolutely. pejok is a fully responsive site on mobile browsers, so live chat works normally from a smartphone as well. From any device — desktop or mobile — you can easily reach support. All you need is an internet connection.
Still have questions?
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Email Support
[email protected] — write to us in Bengali or English.